I got my first actual PC in 1992 during my studies at Bradford University – as I recall, I spent my entire student loan on it. After using green screen VT100 terminals during my first year there, and part way through my second, upgrading to a colour Windows PC was a real step up in my technological abilities – although I didn’t have Internet, just Bulletin Boards and a 2600 baud modem that took all day to download just a few hundred kilobytes over my dial-up, pay-per-minute phone-line narrow-band connection. Everything was still pretty much text-based – the WWW had yet to take hold.

In the computer centre at  University, I had access to Unix workstations that allowed me to telnet into text-based MUDs (Multi-User Dungeons) around the world. They were part of the first generation of multi-player internet based gaming that, in the 20 years since, has evolved beyond anything we imagined then – World of Warcraft was a long way from technologically possible back then, and 32 people all playing at once was considered a lot.

The came the rise of the web – another technological advance, that’s increasingly quickly become an integral part of life for myself and many millions (even billions) of users around the world. Ever faster computers and better internet connection speeds followed – exponentially larger than back in 92.

Inside computers, processing power becomes ever greater and ever smaller – The number of transistors that can fit on an integrated circuit doubles approximately every 2 years, according to  Moore’s Law, and has done since the 1960s, with the trend continuing today.

PCs in the home were almost unheard of in the early 90s, most of my friends have owned one less than 10 years – yet now, the majority of homes have computers and Internet access. In 2009, 18.3 million households – 70% of the British population – have Internet access (National Statistics Online). 90% of them have broadband access. A few years ago, it was rare to see a web address on an ad – now it seems stranger when there isn’t one there.

Why am I telling you all of this? Because things change with technology, really quickly and often in unexpected ways…

From my first encounter with Macs in the 90s, as a PC man through, I knew I hated them and their ‘overly smug owners’, and that continued for a couple of decades. Once the exclusive weapon of design houses and musicians, Apple have transformed a. their fortunes and b. the world around us. I have a couple of friends who can be described as Mac Fanbois (apparently this is the de rigeur spelling!), eschewing PCs as the evil spawn of Gates, a man guided by evil – as it turns out, Mr Gates is actually one heck of a Philanthropist, giving away 58% of the money his software has gifted him with to help others in less fortunate circumstances. As it also turns out, PCs are not evil either, so that’s 2 things that probably come as a relief to many of you.

As a die hard PC-to-the-core guy, never would I have seen a day when not one, not two, but three Apple devices are within reach (2 iPhones as of today, and one iPad I’ll talk about at great length given the chance!). I would have probably bet an awful lot of money on the fact that I would never own an Apple product, and if you had taken that bet… well, I wouldn’t have been able to afford to pay you the Gazillion pounds I would have bet… but I would have made that bet 100% confident I wouldn’t lose, at that time.

They invented iMac – ooo a coloured computer that’s all inside the monitor box… ummm yukk. “How are you meant to upgrade that with the latest graphics or sound card? What, you can’t?!? Well my PC…”, you know the story, if you’re a PC Guy you’ve probably told it to many a Mac user, and if you’re a Mac Man you’ve probably heard it as a rebuttal of your claims of technological superiority! I’ve stopped having the argument since they started building Macs using PC architectures (Take that, Mac boys!!!! Darn it’s hard to get out of the habit…), and Windows PC owners started running OS X in a desktop window, as their Mac counterparts did with Windows for many years as an indication of perceived superiority!

Then they invented the iPod – I never bought one, I’ve had a few different mp3 players (including a really cool waterproof one for swimming), but never gone so far as to ‘believe the hype’, as I said at the time, and buy an iPod.

Then they invented iPhone, and I bought a Blackberry Curve 2 months before they released it… so didn’t own one – for another 16 months, when I lost my bet, and bought my first Apple product – the 8GB iPhone 3G…

Why the change of heart? Apple created something that changed the game completely, and the Nokia-dominated UK mobile phone market soon evolved, with Apple stealing an ever-greater share of the market – and dominating the conversations about the smartphone market – which the iPhone evolved in such a way that the Nokias, Samsungs and Sonys aren’t yet caught up in tech terms. Another young pretender, Google, with its’ Android OS, has risen from nowhere to become the second most dominant. Analysts are divided over who will rule the smartphone market in a few years time, things have changed so much, so quickly. Most agree that Apple’s iOS, and Google’s Android, look like becoming the main 2 mobile phone operating systems.

Anyway, I digress… back to my change of heart! The iPhone offered one thing that for me has changed how we think of our mobile phones – the App Store. Now, what used to be a simple device for making calls has evolved to become an ever more flexible, multi-purpose electronic device that also makes phone calls. The Star Trek tricorder from our childhood has become reality! What fan of technology could resist this quantum leap in hand-held capability? Not this one, that’s for sure. Since the first day I got that iPhone, I knew that I had found one of the missing components in my technological journey through life. Since that day, I have integrated it completely into my work and personal life to the great benefit of both – I even set up a company to help other businesses benefit from this marvelous device

Such is my love of the iPhone that, after resisting the urge to queue ‘with all the nutters‘ yesterday on Launch Day, I found myself unable to sleep – and by 8am this morning had looked up all the remaining stock in the North of England and decided that I was going to drive to the only place in the North East of England that had any left, and see if I could get myself a nice new 16GB iPhone4. I gathered with other people as crazed as myself, and stood in queue for 3 hours outside the O2 store in the White Rose Shopping Centre in Leeds to get one of the last batch of iPhone4s available. Given my physical problems, it turned out to be a rather painful experience tempered by the knowledge a lovely new iPhone waited at the end. Now, I sit here with said device resplendent on the desk in front of me, immensely comforted in some strange way that I have one – now!

What’s worse is that, on the 12th May, I pre-ordered an iPad before the UK release – yes I did! It arrived on the 8th June (some weeks after they came out in the shops, which is one reason I queued today!), and for 18 days I have been acclimatising to yet another quantum leap in the way technology influences my life. The iPad has freed me from my desk in so many additional ways to the freedom the iPhone gave me – it’s way easier to work on than the iPhone because of the larger screen, and its’ portability has already allowed me to work in my dream office every day this week, achieving as much as if I’d been sat behind my desk. I’ve seen all the naysayers dissing the iPad, and I disagree with all of you – I completely get the point of the iPad, it fits into my existing Tech infrastructure perfectly, and it has evolved the way I work as much, if not more than, it’s smaller cousin, the iPhone.

My dream office, by the way, is a hammock. This is said hammock, in my dream office out in my garden (pre-lawn grown days, just after I moved in) – pic taken on old iPhone using Hipstamatic – awesome camera  app The relaxed-looking wild-eyed dude laying in it is my brother!

When I was slaving away in offices throughout the 90s and early noughties, I used to dream of the day when I was able to escape from behind the desk, to get away from the unpleasantness of office politics and minimal intellectual stimulation – and to do something I loved, that gave me a sense of purpose. And what’s more I wanted to do it on my own terms, in a hammock if I so choose! Although I had an inkling I had a purpose for my life, even as a child – I didn’t know what that purpose was… I just knew it wasn’t yet possible at the time, and I’ve had to wait many years for it to become technologically possible, feasible, and affordable.

I always wanted to help people make their lives easier using technology, the way I’ve used it as an extension of myself throughout the years. I know so many people who would benefit in so many ways from embracing computers and technology, but they fear it – believing it to be far too complex for them. I have a good friend who is 71 and thought that he’d never understand computers – he has now written and published his own website for over 10 years (with some minor help here and there from yours truly), and still thinks he doesn’t understand them. He would be the first to say “If I can do it wi’ my bad eyes, any ald sod can” (he has a fine, broad, Yorkshire accent as you can see in the video!).

I don’t know any business that wouldn’t greatly benefit from better use of the Internet  and mobile devices, and I’ll happily prove it to anyone who cares to take me up on the challenge, as I have for many years already.

I hated Apple, as was traditional and almost compulsory in PC circles, until they changed the world around me – the world of Technology, not the World itself(!). When they gave power to developers to let their imagination run riot (within provided Apple boundaries!) and build applications for their device, they created more than a new type of phone – they created a device that’s shifted the way we think of, and use, our handheld devices. That, coupled with the ever improving hardware and software inside, is what made me stop hating Apple. I’m still no fanboi – I have no illusions that they do some things badly, but they do some things really well – and by taking advantage of those things, I have improved the way I interact with the World (the actual World this time).

That is why I will now admit to quite liking Apple – I love my iPhone and iPad – but to feel the same about the whole company will take time, especially given their propensity for massive hype – by the way, it’s not ‘magical’ – it doesn’t cut assistants into 3 or produce doves from its’ interface!Paul Daniels and David Blaine are magical, the iPad is ‘just’ plain awesome! Still, the hype is effective – despite myself, I found myself queuing to make sure I got one of the first iPhone4s, and I pre-ordered the Pad which is even more pre-meditated!

Keep impressing me with your evolving product line, Mr Jobs, and you could make a fanboi out of me yet – but I won’t go easily… I still bleed PC, and am not ready to embrace desktop Mac by a long way – but the way your wonderful gizmos work with my PCs, and in my environment, is perfectly fine for now – thank you. Your mobile devices have enabled ever-evolving enhancements to my work and personal life, and I am grateful for that.

Please don’t release anything else new this year though… I can’t afford it – time- or money- wise!

Rob Bell

Like most of you, no doubt, I used to take little or no real interest in Politics – even though, everyday, politicians make decisions that affect my life, that of my family and friends – and that of everyone else in our country. As I got into my 30s and experienced much greater adversity than at any point previously, I started to take an interest.

Historically, I had one major political event that’s stuck in my memory from childhood. My Dad was a coalman – he had the biggest round in Wakefield. I used to work with him when I was younger, during the holidays – especially the Winter.  During 1984, Margaret Thatcher and the Conservatives took on Arthur Scargill and the National Union of Mineworkers – causing the Miner’s Strike , that ran from 1984-85, and had a pretty devastating affect on Wakefield, where I live still to this day, destroying all the mining communities around – in fact, a big chunk of the country, particularly in the North of England – many places have never fully recovered, I believe the Wakefield area to be one of them.

The miner’s strike was devastating to my father and our family, as it was to so many in the Coal Industry. It seemed like the supply of coal dried up overnight – rationing started, Dad couldn’t get hold of much coal – and any stock he got was as likely to be stolen from his yard as it was to get to the few remaining customers who were able to get a coal ration slip. Dad’s business collapsed, we lost our home, all our savings went into propping things up until they ran out… and Dad nearly died when his heart failed as a result.

Since then, I’ve never felt that politics really represents the real people of Britain. A lot of the politicians we see are career politicians, born into privilege, and somewhat removed from the realities of life in the UK. The corruption within is disgusting – wealthy donors control and shape policy with their wallets, and the recent expenses scandal proved a lot of politicians to be self-serving, prepared to take liberties with money that we, their employers, certainly never intended to be spent expensively renovating up their multiple homes.

For my entire life, either the Conservatives or Labour have been in power – making the same mistakes over and over. Most people I know don’t feel that the Goverments, past and present, really represent them, or look after their interests. They seem to encourage profit at any social cost and looking after the wealthy and influential, while ignoring the needs of the average man or woman on the street. They spend vast amounts of the money we provide them with, in the form of taxes, on propping up banks – who nearly brought our economy to ruin with their maverick attitudes, speculative risks and pursuit of profit at any cost. What have the Labour Government done about it? Well, the banks are still handing out massive bonuses to staff, sticking 2 fingers up at us after we so kindly bailed them out of trouble. The Conservatives wouldn’t be any better – they want to slash Public Spending, causing further unemployment, and potentially causing the end of businesses who provide services to the public sector in the midst of our worst recession in decades. They will make the rich get richer, and the poor get poorer. You only have to look at the recent furor over the party funding (millions) contributed by Lord Ashcroft – himself a tax exile from the UK, so where do his loyalties lay? Not to the people of Britain, I’ll wager.

I, personally, have had enough – and I’m not on my own. Some people vote for extremist parties in protest, as they target the common man’s fears – the recent rise of the BNP shows this. I deplore such extremism – I just want to live in a country where people get along and have a Government that looks after their interests rather than the interests of the money men. I feel about it so strongly that I am even standing for council election next month. Who for? The only party I feel represents a real opportunity to make positive changes, and to take 21st Century Great Britain forward – the Liberal Democrats.

A lot of people I talk to say they won’t vote Lib Dem, because they’ll never get into power – so they’re going to vote Conservative or Labour – one in protest at the existing Government and hoping for change, or the other because “It’s better the Devil you know…”.  To you all – the Labservatives – I say “Balderdash! (Actually, my real choice of word was  ‘Bollocks’, but balderdash is so much politer!) You’re perpetuating an ongoing 2-party nightmare that’s held its’ suffocating grip over Britain for 65 years. I want off this sickening ride, I want positive change, and I hope you do to. Things won’t change unless you vote for change. When enough people want change, change happens.

With that in mind, I’m going to sign off this post with an email I got today from Nick Clegg, leader of the Lib Dems.

Stayed tuned – an all new RobBellBlog.com is imminent – with regular posts, news and tips for small business owners and freelancers, Better Living and Better Business Through the Internet, iPhone & iPad, Cloud Computing and Web Applications articles and discussion,  Tech & Gadget news and reviews, and guest bloggers. I’m currently developing the new format, and will keep you abreast of all the improvements.

Rob Bell
- not usually so political, but it’s important!

Here’s the email from Nick:

Dear friend,

Last week, we launched a spoof campaign for the ‘Labservative’ party. You can find the details at www.labservative.com. It’s a funny campaign, but it has a serious point, a point only Liberal Democrats are making in this election.

For 65 years the government of our country has been handed from Labour to the Conservatives and back again like a game of pass the parcel. Red-blue, blue-red politics – and look what it has got us: corrupt politics, recession, inequality, time and again. They just take turns at making the same mistakes. It has to end.

The old politics is not good enough any more. It is time for something different. Our strategy in this election is to make it clear that if you want real change, you have to vote for a party that is different. All you will get from the old parties is more of the same. Just think how much they agree on.
On the economy: the Labservatives have been in thrall to the City of London for decades, neglecting the rest of Britain and letting the banks get away with doing whatever they want. And now the Labservatives are both refusing to come clean about the tough decisions needed to sort out the public finances – it’s a conspiracy of silence.

It’s the same story wherever you look: together David Cameron and Gordon Brown have blocked political reform, including our plan to allow people to sack corrupt MPs. The Labservatives compete to sound tough on crime instead of doing what works to actually catch criminals and stop them committing more crimes. And the Labservatives have made UK foreign policy subservient to the interests of the United States, from the illegal invasion of Iraq to the decision to waste £100bn on replacing, like for like, the Cold War era Trident nuclear submarines.

Labservatism is alive and well in Britain today, and only the Liberal Democrats can change that. A vote for Cameron or Brown is a vote for the corrupt, failed status quo. Only Liberal Democrats offer real change.
So wherever you are out campaigning, from Scotland to Cornwall, from Ceredigion to Norfolk, from inner London to rural Cumbria, remember this:

We are not campaigning against two parties: we are campaigning against one. We are campaigning against the old, failed way of doing things. We are campaigning for real, permanent change to build a fairer Britain. It’s a simple choice between old and new.

So get out campaigning, and take on Labservatism in your area. Say No to more of the same and Yes to real change.

Thank you for all of your hard work,

Nick Clegg

Pic courtesy of NASA

It’s the ‘worst’ winter in 30 years according to the press, although I beg to differ – it’s the BEST winter in 30 years! Snow may be disruptive, but it’s so very beautiful, with a white blanket covering the everyday dullness of the city, making buildings look ‘postcard pretty’ and presenting a visual splendour out of town as fields and trees proudly display their temporary white overcoats.

Happy New Year to all of you, and all the best for 2010. I’ve got big plans for this year, although I haven’t made any resolutions – actually that’s an untruth, I made one – to go swimming more often as it’s my physical therapy – but I’ve broken it already due to the fact I can’t get to the gym because of the snow! Which brings me onto what I want to discuss today – why New Years Resolutions suck, and why you shouldn’t make them!

I have nothing against planning or setting goals – these are both worthy activities that will help you get where you want to be. In fact, I insist you set some goals and plan towards reaching them – how will you know how you’re going to get where you want to be unless you have a map? However, don’t name them ‘Resolutions’! Why? Because you’re setting yourself up to fail straightaway…

People don’t generally make New Years Resolutions because they are committed to changing a behaviour, getting rid of a bad habit, or achieving something.

People make New Years Resolutions so that they have something to say when other people ask “What are your Resolutions for this year?”.

Over the years, you have probably made hundreds or thousands of resolutions that you’ve later broken… or never even attempted to keep. In people’s minds, New Years Resolutions are things you make but don’t make the most of. So what if they fail – millions of other people have done exactly the same thing… 2 or 3 weeks into the New Year, old habits reemerge and new improvements slide back to 2009 levels. Subconsciously, we know that New Years Resolutions are useless – a traditional pastime borne of the New Year, soon forgotten as winter fades into memory.

Okay so some people manage to keep their resolutions – but I reckon they’re in the minority. More people give up smoking in the New Year than at any other time of year, and hopefully many remain non-smokers forever… but the majority eventually return to tobacco’s vice-like grip and the comfort of the burning stick of reduced lifespan.

So this year, don’t make any New Years Resolutions. Save yourself the time and effort and future disappointment as you go back on your festively-induced promises.

Instead go out and buy yourself a notebook. In that notebook write down the things you want to achieve in 2010.

Once you have those goals written down, then you can start to plan how you’re going to achieve them.

Once you have your plan, start working towards your goals. Keep it positive and you’re more likely to succeed.

I hope you’re having a great snowed-in day, and let’s all look forward to a successful 2010 filled with fun and laughter (but not Miley Cyrus!)

Rob Bell

I pride myself on my knowledge of computers and the Internet – I’m the ‘go-to guy’ for my friends when it comes to PCs and technology in general. That is why I feel so sheepish while writing this. I overreached my technological abilities over the weekend, and my wallet has suffered as a result! I’ll tell you the whole story…..

Last week, I dropped my iPhone, face down, flat onto the hard, cold bathroom floor just as I was making my way sleepily to my bed, via toothbrush and toilet… Needless to say, the iPhone screen smashed – see exhibit one! I am somewhat disappointed, having previously thought it to be quite sturdy – but never having actually tested its’ strength!

Next day I was looking to see how much it would cost for the repair – finding out it’s £139.99 at the Apple Store via my local O2 shop. “£140 be damned” the tight Yorkshireman within me thought, “I bet I can fix it cheaper myself”. Some more research provided me with the information I needed – I could get a new ‘digitiser’ – which is what the iPhone glass screen is called – for £22 inc p&p from Amazon, with instructions. So I ordered it and patiently waited for the screen to arrive. When it did, I watched the instruction video a number of times to familiarise myself with the process before opening the case and getting stuck in to the process.

As it happens, at one point in the video it refers to a white clip with a black connector that has to be clicked up to release connector no 3 – however, since the video was made Apple have swapped the colours and the catch is black with a white connector. I tried to flick up the white connector which turned out to be a very delicate connector that I’d inadvertently destroyed in one foul flick! This made it really difficult to reinsert the lead into connector 3… and after considerable difficulty, when I put the phone together again and switched it on, something didn’t look right…. see exhibit two! And on top of that, the earpiece was no longer working – I could make calls but only hear them if I turned the speaker on or wore headphones…

What I hadn’t considered was that the LCD underneath was also damaged and needed replacing – plus my savaging of connector 3 meant the lead was no longer able to connect properly – so the earpiece no longer worked.

Defeated by my apparent clumsiness and ignorance, I resigned myself to finding a local iPhone  repair outlet, and took the iPhone there earlier today, where the LCD was replaced and the screen returned to normal. Unfortunately, my destruction of the connector meant that Andy (the skilled repairer who did an amazing job of fixing it while I waited) was unable to get the earpiece working as I need to get the connector replaced on the PCB (Circuit Board).

However, the phone is now in working condition once again, and looks as good as it did before I dropped it (except for a small crack in the new screen I made trying to pry it out before discovering the real purpose of suction cups!

Having paid for the repair, I’ve almost spent as much as taking it to the Apple Store would have cost. If I’d taken it straight to Andy, it would have been fixed at a lot less than the Apple store – and I wouldn’t have broken the earpiece connector!

So the moral of this tale is that you shouldn’t try to be an expert in everything (the old phrase being “Jack of All Trades, Master of None”) – my clumsiness and not-so-delicate fingers are not factors that make me an awesome technician, but quite the opposite.

My skills lay elsewhere, and it took a hit to my wallet to remind me of this. In future, I shall focus on things I am good at and rely on the expertise of others in areas where I have less ability. Learn from my mistake and you too can reduce the chance of disaster, in whatever you do. Thus endeth the iPhone-delivered lesson!

Rob Bell

p.s. The first thing I did when I got the repaired phone was to go to a phone shop and get a hard case with a front cover! Only a fool doesn’t learn from his mistakes…

Sorry for getting you all excited about my return to writing today (I’m being sarcastic, not conceited!) – my regular readers know of my ongoing health problems, but for those of you who don’t – I broke my back twice falling out of the sky awkwardly in a couple of extreme sports accidents. I’ve damaged vertebrae, discs, nerves, my hip, sacroiliac joint and various other bodyparts, resulting in my walking with a stick these days…

Anyway today is what I have come to call a ‘Pain Day’ – when my back is incredibly painful leaving me almost incapable of achieving much that particular day, and confined to my bed, blitzed my an enormous array of pain killers. I’ve managed to get onto the computer for a little while as pain killers have temporarily improved the situation, but this will have to be a pretty brief post today.

Have you come across a site called Picnik yet? It’s a very useful image editing web application – it’s easy to upload your photos, edit them and add effects then share them among your friends and social networks. It costs nothing to use – although there is a pro option if you want extra filters and the ability to upload infinite pictures. If you don’t have Photoshop, or Gimp, you’ll find this a very useful site when you have photos you want to edit eg to get rid of red-eye, or you just want to make an existing photo more fun with special effects -

Check out vampire Rob…

So get yourselves over to Picnik – you don’t need to have a Photoshop-sized budget to do great work on your photos!

Hopefully, tomorrow will be a far less pain day – I have a meal out in the evening so it better be!

Rob Bell

What do you know about Net Neutrality?

Chances are, you haven’t heard of it,or you’ve heard it but don’t really know what it is – and you know what the scary thing is? If Net Neutrality is ended, the Internet as you know it is gone forever, split into a fast lane for companies with money and a slow lane for small businesses, individuals, clubs and societies – in fact, anyone who can’t afford to pay ISPs to have their site in the fast lane. ISPs may even completely block access to sites who aren’t able to pay them.

e.g with net neutrality, Small Biz A and Large Corp B can be accessed by anyone using ISP C, at the same speed as each other.

If there were no net neutrality, Large Corp B would be able to afford to pay ISP C – so that ISP C’s customers could access Corp B’s website at the highest possible speed.

Because Small Biz A cannot afford to pay ISP C, users are not given the same high speed access to the website of Biz A, so it takes longer for users to load the page and access Small Biz A’s site – giving Large Corp B a massive advantage. Maybe Small Biz A’s website couldn’t even be accessed by users of certain ISPs.

This reduces the ability of Small to Medium Size Enterprises to compete online with larger businesses, turning the Internet into a fast lane for those sites who can afford to pay, and a slow lane for those who can’t.

Barack Obama Recognises the Importance of Net Neutrality

In November 2007, before he became President, Barack Obama gave an important speech to Google about Net Neutrality – it’s 51 seconds, so have a quick watch before you read on -

Barack Obama also spoke of his support for Net Neutrality when he appeared on MTV:

Small Businesses won’t be able to compete online anymore, Clubs and Individuals will lose traffic, members and new visitors, and You and I will have to surf an Internet dominated exclusively by massive international brands. You won’t see Blogs that are self-hosted, no uploading your pics to a site that’s currently free. It will be a bleak and frankly rubbish place to be.

It will add an additional cost to businesses, which they’ll no doubt pass on to you, so you will end up paying more to stop small businesses, not-for-profits and individuals from having an effective presence online.

It will ruin online innovation – startups often bootstrap initially, flying by the seat of their financial pants until they achieve profitability. The additional costs to be given access by ISPs and get on the fast lane would often be prohibitive – if we didn’t have Net Neutrality, today’s online success stories might never have happened. The likes of Amazon, Facebook, Twitter, Yahoo, Google and many many more might never have existed if they’d had to pay out massive amounts of money, just so users could access their sites. Imagine if you’d never been able to access Facebook, Yahoo mail or Gmail or been able to buy books. Imagine if you’d never had access to Google, or Yahoo…

Virgin Media in UK are Against Net Neutrality

Over here in the UK in April 2008, the CEO of Virgin media stated that he is against neutrality as it’s ‘a load of bollocks’, and wants to charge people for enhanced speed access to Virgin’s internet customers – in fact they are ALREADY doing deals with media companies. If Virgin are your ISP they could already be limiting your access or speeding it up to certain companies – does that concern you? I think it should.

In my opinion he has undone years of Virgin’s branding work, where they aim to be perceived as slightly rebellious and maverick, but always on the side of the customer. By coming out against net neutrality, he has shown his company to be anti-user as far as I’m concerned.They also seem to be at odds with the overall feling towards Net Neutrality – and in that way, are acting against the interests of their customers by applying speed variations – if indeed they are, as chatter on forums would suggest – do a search on ‘virgin media limiting speed’ for yourself!

It’s the one thing that’s put me right off Virgin, and I find myself surprised that any company Richard Branson’s involved with would act with such anti-progress ridiculousness!

Virgin Media’s position on Net Neutrality -

I have boycotted Virgin products since last year as a result and will continue to do so until they publically agree that Net Neutrality is the right way forward for the whole world.

I get my Broadband from BT – who say, according to the Stop Virgin website:

“… Unlike Virgin, we think the bandwidth we provide our users should be equal for all services and if services like the BBC iPlayer put too much strain on the bandwidth, both ISP’s and content providers should educate the users on that issue so that users know when and why they may have to upgrade their account for more bandwidth if it exceeds ‘fair use’ terms. We always bear the consumer in mind first and have no plans to prioritize traffic from third party companies. We welcome all the Virgin customers who left because of the net neutrality issue and offer ‘neutral’ bandwidth.”

It’s not too often I say it, but ‘good on ya, BT!’

There are lots of resources you can see via SaveTheInternet.com , YouTube and via the search engines. This 3 minute video explains Net Neutrality in some detail:

Even Ninjas recognise the importance of Net Neutrality!

That’s why it’s so important you support Net Neutrality – Net Neutrality is what makes the Internet the massively useful global phenomenon it is today. Without Net Neutrality, the Internet would suck!

On September 21st, the FCC (Federal Communications Commission in the US) Chief ‘Boldly’ Committed to Net Neutrality. In a speech at the Brookings Institution, Genachowski said the FCC must be a “smart cop on the beat preserving Net Neutrality against increased efforts by providers to block services and applications over both wired and wireless connections.

Visit Savetheinternet.com to find out more, and see how you can help make sure the Internet of tomorrow still gives you the freedom to choose what you access.

Rob Bell

Marketing is not Promotion People – Get that in Your Heads.

Promotion and Advertising are tools used within a Marketing programme when a product or service is ready to be launched. There’s lots of marketing needs to be done before that stage  though.

There are so many people around claiming to be marketing experts because they’ve undertaken promotional actions to some degree of success – that doesn’t make you a marketing guru that makes you a promotions guru.

Marketing is much more than just promoting products – it’s researching markets, identifying opportunities and problems, developing services and products to solve those problems in a manner a customer would like  setting up and testing Marketing campaigns, using above the line-, below the line- and digital- methods to formulate, execute and analyse the success of each actitivy, something that is particularly easy online given the availability of data, constantly testing and refining promotions as needed. And eventually, the product is ready to go, hopefuly with a well-armed knowledge of the new market that will allow him or her to dominate.

Market Research

A true Marketer knows that any product needs research prior to committing, here are just 15:

1. What’s the size of the market?
2. Who are the major players?
3. How competitive is it?
4. Have you done any Keyword Research?
5. What’s the customer profile?
6. What are people in the market desperate for?
7. Are there any problems there you can solve through your product or service?
8. Are you asking people in the market if they see a place for your product?
9. Would they buy it or try it out and give it a mark out of 100 for you??
10. Are you doing usability studies?
11. What’s the best way to reach your target consumers? It’s not always going to be online, many niches can found away from the computer.
12. What are the best factors to identify in order to do competitive analysis? Price, Features, Quality, Exclusivity – they’ll be different  for each market
13. Does your product represent what you want to sell to them, or what they want to buy from you?
14. How could you change the former into the latter?
15. Where can your potential customers be found?

Next time, I’ll look at competitive positioning and discuss how understanding a fairly simple topic to grasp can help you know more about your market than most others

Funny short clip of my good friend Dave, who’s 71, creating some hot electro beats via my iPhone.

I hope it brightens your day as much as it did mine

I taught him how to build and maintain his own website, which now has hundreds of pages, and gets thousands of visits each month – proving you can learn to use computers and the Internet at any age.

The Sunday Times called him ‘the greatest Surrealist since Salvador Dali’, so make sure you check out his artwork in the Grand Gallery.

Have a look at Dave’s site. You’ll be mystified to say the least…

Rob Bell

This post is a direct copy of a page I just uploaded to my personal website, Rob-Bell.com – so the bit about ‘coming soon’ applies to that site, not this I thought the page worth sharing with you, my dear blog readers, so here it is, in all its’ glory including what I now consider to be quite an embarrassing video from a couple of years ago!

Beware the Newbie Trap – Watch That Wallet!

After 4 years of being disabled, I no longer had any savings and found myself living hand to mouth on incapacity and disability benefit, unable to afford to do much, rotting away quietly at home. Some days I couldn’t even afford to eat – but once I caught the internet marketing bug, I found myself forgoing meals to invest in courses I’d been recommended… as a Newbie (Complete Beginner) I didn’t know what was good or not, and I bought quite a few courses that were no use other than taking up space on my hard drive. I’m lucky that I have a degree in Business Management and Marketing, so already knew the rules, many tricks of the trade, and had a good eye for spotting what can only described as BS! I bet you’re just like me – you want to fill that knowledge gap, but you’re just not buying the right stuff…

If you’re new to making money online, it’s really easy to get sucked into spending lots of money on courses far too complex for the new or faint-hearted, which leave you frustrated, skint and feeling overwhelmed – resulting in an early exit before your new activities come to fruition.

The gurus all tell you to spend all your money on their course – which is always the best and fastest way for you to get millions, a massive house, a brand-new shiny Ferrari in your garage, and your own private jet to fly to your own private Island!

You and me both know that the only things that can really give you the lifestyle you dream of are free – Determination, Focus, and Effort.

If you’re just getting started and you’ve never done any marketing before, what you need is a way of learning the principles so you can build a long-term business that provides for you and your family for years to come. The best way of doing this generally is not to buy a thousand dollar web-based program and then convince others to buy the same program to make some money.

Some people are good at this, but most are not which is why network marketing and internet marketing have such high failure rates – I read it’s something like 97% of people who fail in these markets, probably because they find out the truth, which is:-

Even though you were told you would get rich quickly and easily by simply buying these programs, the truth is they will not make you rich on their own. Unless you are good at promotion, sales, and forming relationships with potential buyers, chances are you will struggle until you begin to understand better ways of marketing and promoting your cause. Your first sale is perhaps the hardest, especially if you don’t know how. I have a degree in marketing, but I still struggled at first, so I know and feel your pain, believe me!

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You would be far better off to join a low cost, even free, programme where you’re given the right training to get you started properly – where a community of your peers and experts come together to help each other learn the right techniques to generate a full-time income online. I joined Affiliate Funnel for those reasons, and 2 years on I’m still a member – and always recommend the program to friends and business contacts who want to learn about Internet Marketing, without spending their hard-earned money.

You can join and use Affiliate Funnel for free, or there’s a paid option which I have that costs me £4 ($6) each month -it’s easily worth every penny, although I don’t pay myself anymore – the program more than pays for itself every month.

Things don’t have to be complicated – anyone can generate income online, at whatever age. Several highly successful online business people are in their teens, and many are way past retirement age – the Internet shows no favours to any age. People of all skill levels and abilities just like you are able to find a system that’s right for them, and launch their new online career. No matter what you are doing now, you can start to earn money online – a lot of people I know never studied a day’s marketing in their lives before they took up internet marketing, and started applying it to their businesses and personal money-making ventures.

I’m teaching my Mum, who’s in her late 60s how to achieve stuff online, and have already taught a 71 year old who now writes and publishes a website with hundreds of, maybe even a thousand, pages about ancient history, numerology, and ancient wisdoms. It also features a selection of his artwork – the Sunday Times called him the ‘greatest Surrealist since Salvador Dali’.

Affiliate Funnel Will Get You Started, Quickly and Easily

My personal recommendation for this first stage of your online business career is Affiliate Funnel. It’s easy to get started, and the regular training will provide you with the essential information you need during this first stage. Affiliate Funnel helps you develop your online brand and begin to generate money from the Internet, and you don’t need to have sold or marketed or been a business whiz before.

You can ask questions of experts at the weekly saturday and monday night (and often other nights too) seminars, and they often give away industry secrets that will help you increase your income.

Give Affiliate Funnel a try-out today – it doesn’t cost you anything to join, and it could make you a lot of money.

Traffic Exchanges – The Easiest Way for You to Get People to View Your Offers

Traffic Exchanges are one of the easiest ways for newbie Internet Marketers to start to generate visitors to their websites, product pages and affiliate offers. They work on a simple basis – you earn credits by viewing other marketers pages, which you then use to get your own pages seen. So all you have to be able to do is look at a screen and click on a mouse – simples!

I still use Traffic Exchanges as one of the best sources of signups to my email lists, by providing quality materials in return for a name and email address – this is called permission-based marketing, and makes sure you’re never accused of spam, because every person on your list requested to be there, then confirmed this desire by clicking the confirmation link your autoresponder sends them when they sign up.

The reason I still use Traffic Exchanges two years later? Easy – most of my subscribers come from them.

You get laser targeted access to Internet Marketers – everyone there is one, so you know who you’re talking to, and what motivates them. They are also the simplest promotion method online – once you have a page to promote, you just click other sites to get people to view yours. Don’t tell anyone, but I often surf traffic exchanges while I’m watching TV or listening to a Webinar or watching an online video… the hours can fly by and you find yourself with thousands of credits to spend!

I use Traffic Splash, Dragon Surf, I Love Hits and SWAT as my main traffic exchanges, although I sometimes use others. SWAT in particular is good because they also provide private weekly training where big hitters teach you the things that enabled them to become big hitters in the first place.

Here’s a video I did a couple of years ago showing you how to use a traffic exchange, the link doesn’t work anymore (don’t try going to jointrafficsplash.info, it doesn’t work anymore – I didn’t keep the domain name!) To visit Traffic Splash <—- simply click on this name.

Coming Soon

I’ll be building up this section of the site over the next few months, when I get time between client jobs. I aim to provide information and resources to help individuals and businesses build successful brands and revenues online. Ironically, because I can only do it between client jobs, the more successful I become the longer this will take to build, so you really should be hoping for my failure… Although if I were to fail, why would you want to learn from me?!?!? Aaaah blessed irony!

If you want to receive my daily email series, 35 Free Websites, Applications and Tools to Help You Make Money Online, sign up here now – I’ll throw in a free copy of a book that can help you get started online when you confirm the confirmation email you’ll receive when you sign up. If it doesn’t arrive in under 2 minutes, check your spam folder – sometimes Gmail and Yahoo are overzealous in their filtering – heck the other day my Mum sent me an email and they spam foldered that!

Here’s to your success,

Rob

Yes, it’s true – the Internet Police have been round and arrested me for neglecting my blog once again. They said I had been blogging with undue care and attention, leaving my blog unattended for many days, even weeks at a time.

Oh blog, what can I say? I neglect you so, yet you sit there showing the world my words 24/7/365 unaffected by my ignoring you. They say I haven’t been feeding you properly, or dressing you appropriately. It’s not that I’ve lost interest, I still care for you – but I’m sorry, I’ve been seeing other Web platforms and activities. Yes, I have been spending increasingly more time with my Web Design business, and I’ve been seen a lot around Twitter and Facebook – I have also been spending a lot time with new clients, or on courses, webinars, or my other business, Ex Ignibus.

It’s not that I don’t love you, I’m just not sure that I’m in love with you – you’re not the blog I met almost 4 years ago (actually that’s true, you’re not that blog but you look and sound just like she did). You’ve got kinda bloated with all those plugins and applications I so love to feed you with, and your dress sense is so out of date compared to my other sites, who all got updated a couple of months ago. Your style just doesn’t fit in with the rest of the pack anymore…. but I don’t want to lose you.

There’s so much we should be doing together, and I know we have a bright future together – we just need to work better as a team, show a united front, and do what we do best together – giving useful information to novices and experts alike, on how to market ethically and effectively online, all about the latest trends online, and how best to use networks like Twitter. We need to up our game, dear blog, so here’s what has to happen.

Nothing much is going to happen here over the next week, because I am absolutely busied up with client work – and no matter what you say, you’ll always come second to my beloved clients.

After that, you and me are going to be spending some quiet time together, working on cleaning you up, getting you into optimised shape, thinning down your plugins, and completely redesigning your style and layout to turn you into one cool, sexy, intelligent blog that people are going to want to hang around with once again.

So get ready, because October is going to go down in history as the month you grew up and left your chrysalid to become a beautiful butterfly, rippling waves of positive effect across the blogosphere.

I’m sorry for the way I’ve treated you – I’ll do better, I promise.

Your Naughty Owner,

Rob x

p.s. I got away with a caution from the Internet police, but they said they’d be keeping an eye on me in the future – and they’ll be back if I treat you bad ever again!